5 Best Communication Assessment Tools for Hiring

October 13, 2023
Hady ElHady
5 Best Communication Assessment Tools for Hiring

While good communication skills play a vital role in almost every aspect of our lives, their importance grows tenfold when it comes to the corporate world. The ability to express and communicate one's thoughts and ideas is paramount for the success of not only employees but business organizations as well.

That's why the importance of finding candidates with outstanding communication skills cannot be stressed enough. Whether you're recruiting for a large corporation, a budding startup, or anything in between, the ability to communicate effectively is no longer a mere preference—it is now a crucial requirement for achieving success.

As employers recognize the importance of assessing candidates' communication skills thoroughly, they are increasingly using advanced tools for this purpose. In this blog post, we will explore the top 5 communication assessment tools that have significantly influenced how businesses make their hiring choices. These tools simplify the selection process and provide valuable insights into candidates' communication abilities, allowing organizations to form more robust and united teams.

What Are Communication Assessment Tools?

Communication assessment tools are sophisticated software solutions employers use to gauge a candidate's ability to convey information, ideas, and emotions effectively. These tools go beyond the traditional interview process, which can often be subjective and prone to bias, by providing objective metrics and insights into an applicant's communication competence.

These evaluations conducted by advanced communication assessment tools cover a broad spectrum of abilities, such as speaking, writing, and non-verbal communication skills. They also assess active listening, empathy, and cultural awareness. By using these methods, companies can make better choices in candidate selection. This, in turn, ensures that the selected candidates have the necessary qualifications for the job and the skills required to succeed in a team-oriented and communicative workplace.

Why are Communication Assessment Tools Important for Hiring?

In today's competitive job market, communication assessment tools are incredibly valuable. In an era of remote work and global teams, the ability to communicate effectively is a crucial skill that can determine a company's success. Employers are realizing the importance of these tools in identifying candidates who can not only express their thoughts clearly but also adapt to different communication styles. By using communication assessment tools, employers can find candidates who can cultivate productive interactions with colleagues, clients, and stakeholders, resulting in business gains.

The importance of communication assessment tools also lies in their ability to address hiring bias. Conventional interview methods and resume assessments are prone to subjectivity, which can result in unfair judgments. In comparison, these tools rely on objective criteria, reducing the chances of discrimination based on age, gender, or ethnicity. This promotes a diverse and inclusive workplace environment.

Benefits of Using Communication Assessment Tools

Communication assessment tools go beyond being just a hiring aid. They serve as a strategic asset for organizations of all sizes and types. Let's discover the ways in which communication assessment tools can transform your recruitment endeavors:

1. Objective Evaluation

Communication assessment tools offer an unbiased and uniform approach to evaluating candidates' communication abilities. By doing so, they minimize the impact of personal prejudices during the recruitment process, guaranteeing that candidates are appraised solely based on their qualifications.

2. Time and Cost Efficiency

The manual process of conducting interviews and evaluating communication skills can be time-consuming and expensive. However, communication assessment tools offer a more efficient solution, allowing HR professionals to assess a larger number of candidates quickly and effectively. This streamlined approach helps save valuable time and resources.

3. Enhanced Diversity and Inclusion

These tools promote workplace diversity and inclusivity by minimizing bias and assessing candidates fairly. By using these tools, organizations can attract a wider pool of talent and make hiring decisions based on merit and potential rather than personal attributes.

4. Better Hiring Accuracy

By providing a deeper insight into candidates' communication skills, these tools improve the accuracy of the hiring process. Employers can make informed decisions by assessing whether a candidate's communication style matches the job's requirements and the company's culture.

5. Improved Team Dynamics

Using communication tools to evaluate communication skills during the hiring process is important to ensure new hires can integrate well with existing teams. When team members have strong communication abilities, collaboration becomes easier, leading to improved productivity and team cohesion.

6. Enhanced Onboarding Process

Communication assessment tools offer valuable insights into an individual's communication abilities, highlighting their areas of proficiency and areas for improvement. These insights can then be used to customize the onboarding process, allowing new employees to address any gaps in their communication skills and smoothly integrate into the company.

Top 5 Communication Assessment Tools

As the hiring landscape evolves, the need for skilled communicators is increasing. To meet this demand, new communication assessment tools have been developed to help organizations identify candidates with excellent communication abilities. These tools offer objective insights into candidates' linguistic skills, adaptability, and interpersonal dynamics.

Here are the top 5 communication assessment tools that are changing the recruitment industry one assessment at a time:

1. HiPeople

Top Communication Assessment Tools - HiPeople

While HiPeople is not a niche communication assessment tool, it is a powerful and advanced candidate assessment software for modern-day recruiters. The software uses artificial intelligence to perform a variety of assessments and tests, giving a thorough grasp of a candidate's capabilities. You can access HiPeople's vast Assessment Library and explore its wide range of meticulously chosen evaluations, including cognitive ability tests like numerical reasoning assessments and critical evaluations of soft skills.

Amongst all these assessments, you will be able to find HiPeople's Communication Skill Assessment test. This test is an excellent method to evaluate the communication capabilities of job applicants. It includes questions that assess their proficiency in introducing themselves, engaging in conversations, and initiating discussions. This test is particularly helpful for determining whether a candidate possesses effective communication skills required in a workplace setting.

One of the best things about the HiPeople Communication Skill Assessment test is that it gives you an easily understandable score that is benchmarked against hundreds of other candidates. Those who score highly on this Communication Skill Test often display exceptional abilities in various social behaviors. They are usually highly suitable for roles that involve customer service or face-to-face interactions. If you are seeking someone with excellent communication and relationship-building capabilities, it would be wise to consider candidates who score well on Hipeople's Communication Skill Test.

Pricing: HiPeople offers a completely "free forever" plan. The paid plans start from $20 per month.

2. iMocha

iMocha is a versatile platform designed for recruitment as well as learning and development purposes. Alongside skills assessments, it offers coding simulations and one-way video interviews.

You can use iMocha's powerful automated one-way interviews to evaluate a candidate's communication skills in a similar manner as a live interview. By using recorded video interviews, you can efficiently screen a larger number of candidates within a shorter period. What makes iMocha stand out is that the software offers multiple communication assessments that can provide you with an in-depth understanding of the candidate's abilities.

When you choose iMocha, you can use its AI-EnglishPro test to evaluate a jobseeker's English competency. The test duration is 30 minutes and consists of 12 questions assessing speaking, writing, reading, and listening skills. By using natural language processing (NLP), the assessment offers automated feedback on an individual's English proficiency. Apart from this, you can also use iMocha to test a candidate's email etiquette, German proficiency, German grammar, and more.

Pricing: Contact iMocha for pricing details.

3. eSkill

eSkill has built a strong reputation in skills assessment, providing a wide range of tests that cater to various job roles and industries. While eSkill is famous for its extensive selection of assessments, its communication skills evaluations are particularly notable. These evaluations cover a diverse range of areas, such as grammar, vocabulary, business communication, reading comprehension, and more.

The eSkill platform offers comprehensive reports that enable recruiters to assess candidates' strengths and areas for improvement accurately. It is also highly adaptable, making it suitable for various roles. The platform's user-friendly interface simplifies the assessment process, ensuring that organizations of all sizes can access it. By using eSkill, recruiters can gain a deep understanding of a candidate's communication skills and make better-informed hiring decisions.

One of the best things about eSkill is that after evaluating the candidates, you can create customized training plans to help candidates improve their skills.

Pricing: Get in touch with eSkill's team for pricing details.

4. The English Quiz

As the name suggests, The English Quiz is an effective software for testing candidates' proficiency in the English language. If you are looking for a communication assessment tool, especially for testing jobseekers' English abilities, this tool can be a solid choice.

The English Quiz provides companies with a range of online English assessments that are ready to use or can be customized. These assessments are helpful for recruitment, in-house audits, and pre/ post-training purposes. During the recruitment stage, you can use this software's online Pre-Employment English Tests. By using this test, you can evaluate the English proficiency of numerous candidates simultaneously, swiftly narrowing down your candidate pool and instantly recognizing those who meet your language criteria. The test lets you identify suitable candidates in just 15 minutes! By specifying the required level to pass the assessment, you can automatically progress your candidates to the next phase in your process.

While The English Quiz is an excellent English communication assessment software, it has limited usage. It might not be suitable for you if you want to assess the different soft skills of candidates along with their English communication. In such cases, consider opting for more comprehensive assessment tools like HiPeople.  

Pricing: You can try The English Quiz for free. Contact the team for personalized pricing details.

5. TestGorilla

Similar to HiPeople, TestGorilla is also a renowned platform for assessing pre-employment skills. It provides a wide range of tests, including tests for communication and language skills.

TestGorilla offers the convenience of creating comprehensive pre-employment assessments that consist of multiple tests of your choice. These can include role-specific assessments, cognitive ability tests, software skills evaluations, and more. The platform allows for testing communication skills in addition to these assessments. The TestGorilla Communication Test specifically evaluates candidates on four essential skills. These skills include understanding written communication, active listening and non-verbal interpretation, the ability to summarize messages, and demonstrating etiquette in professional communication.

While TestGorrila offers effective communication evaluation, HiPeople stands out for its user-friendly UI, easy-to-understand test scores, and a massive library of other necessary assessments.

Pricing: TestGorilla also offers a free plan. The paid plans start from $75 per month, paid annually.


So there you have it - we have explored the top five communication assessment tools that are transforming the way recruitment is done! Each tool has its own strengths and features that make it stand out. Whether you need pre-made communication tests tailored to specific industries or the ability to customize evaluations, these tools provide a variety of options to meet your organization's hiring requirements.

Amongst the tools listed, HiPeople stands out for its outstanding assessment library, affordable plans, and swift assessment outcomes. HiPeople provides recruiters with a wide-ranging assessment library that covers various communication aspects, enabling data-driven hiring decisions. Additionally, its cost-effective pricing allows organizations of all sizes to access its services. By delivering prompt assessment results - sometimes as quickly as 10 minutes - HiPeople helps recruiters streamline their hiring processes. It allows them to choose candidates who meet the necessary qualifications and possess the vital communication skills required to succeed in today's competitive job market. Sign up for HiPeople today!