Building Successful Teams: Assessing Communication Styles in Candidates

April 27, 2023
Claire Stachniewska
Building Successful Teams: Assessing Communication Styles in Candidates

In this article, we will explore the importance of effective communication in the workplace and uncover why it's crucial to assess candidates' communication styles when hiring new team members. With the right tools, such as HiPeople Assessments, hiring teams can assess candidates across soft skills, personality, culture fit, cognitive abilities, and hard skills to ensure they bring the right mix of talent and communication styles to the table.

Learn how understanding and checking communication styles can improve your hiring methods and help you create a successful team that works well. Keep reading to discover tips on finding the best mix of communication styles for your organization.

Understanding Communication Styles

Understanding communication skills is key to realizing their value in the workplace. Communication skills involve the ability to share information, thoughts, and ideas clearly and easily with others. These skills are essential for smooth communication and teamwork among colleagues, which leads to the overall success of an organization.

There are various types of communication skills, including:

  • Verbal skills: Spoken language, tone, and pitch
  • Non-verbal skills: Body language, facial expressions, and gestures
  • Written skills: Emails, reports, and memos
  • Listening skills: Actively understanding and absorbing information shared by others

Effective communication skills are essential for job performance as they enable individuals to express themselves clearly, collaborate with colleagues, solve problems, and build strong relationships. In addition, well-developed communication skills foster a positive work environment, leading to increased productivity, job satisfaction, and employee engagement.

Common Communication Challenges in the Hiring Process

During the hiring process, recruiters often face communication challenges when trying to identify candidates with the right skills. Some common challenges include:

  • Language barriers: Different language levels can cause misunderstandings and hinder effective communication.
  • Cultural differences: People from diverse backgrounds may have unique communication styles, which can lead to confusion.
  • Remote interviews: Virtual interviews can make it difficult to assess non-verbal communication, like body language and facial expressions.
  • Assessing listening skills: Evaluating a candidate's ability to listen well can be challenging and requires careful observation of their responses.
  • Misinterpretation of written communication: Different writing styles can make it hard to accurately assess a candidate's written communication skills.

Ineffective communication can have a negative impact on job performance and teamwork. There are several potential consequences of poor communication, including misunderstandings and conflicts, lower employee morale, reduced efficiency, and hindered problem-solving. 

Poor communication can cause confusion and disagreements, affecting collaboration and productivity. It can also lead to frustration, reducing employee engagement and satisfaction. Communication problems can result in delays and mistakes, decreasing team performance. Difficulty communicating clearly can make it hard to address and fix issues promptly.

Recruiters can improve team dynamics and success by addressing communication challenges, choosing candidates with strong communication skills, assessing communication skills during the hiring process, providing constructive feedback, and offering resources for improvement. This can help build a cohesive and effective team with strong communication and collaboration skills.

Strategies for Assessing Communication Skills

Strategies for assessing communication skills can help recruiters make informed decisions during the hiring process. Interviews and assessments are two common methods used to evaluate candidates' communication abilities.

During interviews, recruiters can ask questions that reveal candidates' communication skills, such as asking for specific examples of how they have communicated effectively with colleagues in the past. Open-ended questions that require candidates to provide detailed responses can also help assess communication abilities.

Nonverbal communication can also provide valuable insights into candidates' communication skills. During interviews, recruiters can evaluate candidates' body language, facial expressions, and tone of voice to gauge their level of confidence, engagement, and emotional intelligence.

Assessments can also be used to evaluate communication skills, with tools like personality tests and cognitive ability tests providing valuable insights into candidates' communication styles and ability to process information and communicate effectively.

By understanding the role of interviews and assessments in evaluating communication skills, recruiters can make informed decisions when evaluating candidates and ultimately build a strong and effective team with strong communication skills. 

Quickly identify the best candidates for your job and move them forward. Stop spending time on endless CVs and unqualified candidates. With the right approach, you can streamline the hiring process and build a stronger team.

Evaluating Communication Skills Through Reference Checks and Work Samples

Checking a candidate's communication skills is important for finding the right fit for your team. Reference checks and work samples can help you understand their communication abilities and provide valuable information about a candidate's communication skills:

  • Learn about past performance: Talking to former colleagues and supervisors can give insights into how the candidate communicated in previous roles.
  • Understand adaptability: References can share how candidates adjust their communication styles in different situations.
  • Identify areas for improvement: References may point out where the candidate can improve their communication skills.

Work samples can also show a candidate's communication abilities:

  • Written samples: Reviewing emails, reports, or articles can help you assess the candidate's writing skills, like clarity and organization.
  • Presentations: Checking presentations or slides can demonstrate the candidate's ability to share information clearly and engagingly.
  • Video interviews or recordings: Watching recorded interviews or meetings can show the candidate's verbal and non-verbal communication skills.

Addressing Communication Challenges in Candidates

Handling communication challenges during the hiring process is crucial for finding the right candidate. Here are some ways to tackle these challenges, give feedback, and offer resources for candidates to improve their communication skills.

Approaching communication challenges during the hiring process:

  • Set clear expectations: Explain the required communication skills for the role and provide examples of good communication within your organization.
  • Be patient and understanding: Realize candidates may have different communication styles and need time to adapt to your organization's preferred style.
  • Offer alternative communication methods: Give candidates various ways to communicate during interviews, like written responses, video calls, or in-person meetings.

Strategies for providing feedback to candidates:

  • Be specific and constructive.
  • Focus on the impact.
  • Encourage open dialogue.

Resources for candidates to improve their communication skills:

  • Online courses
  • Books and articles
  • Workshops and seminars

By addressing communication challenges in candidates, you can help them develop the skills they need to succeed in their roles and contribute positively to your organization.

Hiring Top Talent

Assessing communication skills in candidates is essential for hiring top talent. Good communication is crucial for job performance and teamwork.

By understanding different communication styles, recruiters can choose the best candidate for the job and build a successful team. Communication challenges can be addressed during hiring through clear expectations, constructive feedback, and resources for improvement.

Using HiPeople's Screening Toolkit helps you automatically test candidates and run reference and background checks on one platform. This tool streamlines the hiring process and helps you quickly identify the best candidates for the job.

Prioritizing communication skills during hiring leads to increased productivity, job satisfaction, and employee engagement, resulting in a successful team that positively impacts the organization's success.